COMPREHENSIVE DISCLAIMER & TERMS OF USE
The Naked Grief, LLC
COMMUNITY GUIDELINES & PRIVACY
Our platform provides a protected community environment, but please note:
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User Identity: You log in as yourself - no avatars or anonymous profiles
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Shared Responsibility: While we maintain community guidelines, members are responsible for their own privacy and interactions
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Public vs. Private: Clearly marked areas indicate what content is public vs. member-only
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Respectful Interaction: We expect all members to treat each other with compassion and respect
Privacy Protection: We protect your personal information, but we cannot control how other members may use information you choose to share in community discussions.
CONTENT & INTELLECTUAL PROPERTY
All content, including but not limited to articles, videos, worksheets, and community discussions, is proprietary to The Naked Grief, LLC. Members may use content for personal growth but may not reproduce, distribute, or use commercially without written permission.
LIMITATION OF LIABILITY
The Naked Grief, LLC, and its founder Karen Bulinski Mathison, are not liable for any direct, indirect, incidental, or consequential damages arising from use of our services, including but not limited to:
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Emotional distress or triggering content
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Technical issues or platform downtime
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Interactions between community members
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Decisions made based on our content or guidance
MEMBERSHIP TERMS
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Trial Period: 21 days free access to evaluate our services (For Healing Hearts)
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Billing: Monthly recurring charges begin after trial period
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Cancellation: You may cancel anytime, but no refunds will be issued for partial months
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Access: Membership includes access to designated content areas and community features
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Modifications: We reserve the right to modify services, pricing, or terms with reasonable notice
DISCLAIMER OF WARRANTIES
Services are provided "as is" without warranties of any kind. We make no guarantees about healing timelines, emotional outcomes, or community experiences.
GRIEF COACHING & SUPPORT SERVICES
The Naked Grief provides peer support, educational content, and group coaching services. We are not licensed therapists, counselors, or medical professionals.
Our services include:
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Group grief support and coaching
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Educational content and resources
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Community forums and peer interaction
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Personal insights and perspectives based on lived experience
Important Disclaimers:
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Our content represents personal perspectives and experiences, not clinical advice
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We encourage professional medical/mental health support when needed
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Group coaching focuses on shared experiences and peer learning
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Individual results may vary; we cannot guarantee specific outcomes
SHIPPING & DELIVERY
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Digital Products: Instant access upon purchase (Please check your email ad spam accounts for downloadable content)
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Physical Products: Please allow 14-21 business days for processing and shipping
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Shipping delays: We are not responsible for delays caused by postal services, weather, or other factors beyond our control
NO REFUND POLICY
All sales are final. We provide a generous 21-day free trial period so you can fully experience our content and community before making any financial commitment. If you choose to continue after your trial period, you are committing to at least one full month of membership. We do not process refunds for any reason, including forgotten cancellations or buyer's remorse.
Alternative Options: In exceptional circumstances, we may offer account credits, service extensions, or membership discounts at our sole discretion, but refunds will not be issued.
CONTACT & DISPUTES
For questions or concerns, contact us at info@thenakedgrief.com or 302-956-4245. By using our services, you agree to resolve any disputes through direct communication with us first.
By accessing our website, joining our community, or purchasing our services, you acknowledge that you have read, understood, and agree to these terms.
Last Updated: August 2025 The Naked Grief, LLC - Camden, DE